# Wide CS | Hotel Tech, Smart Elevators & E-Invoicing, Dubai > Dubai technology company since 1998: Canary, Sharperlight, IDeaS and more for hotels, UAE e-invoicing, and SES, our AI that makes existing lifts faster. Canonical page: https://www.widesystems.com/ Last updated: 2026-11-09 Hospitality technology · Dubai · since 1998 # Tomorrow's hotel technology, *working today*. Wide CS is a Dubai technology company serving hotels, restaurants and buildings since 1998. We distribute leading hospitality software, build our own AI, and make it all work for businesses of every size. We start by understanding your problem, recommend what truly fits, deliver it with our own team, and stay for the long run. [Explore solutions](#solutions) [Why Wide CS](https://www.widesystems.com/about.html) **1998**Founded in Dubai **500+**Customers served **2004**IDeaS distributor in the Middle East since Trusted by * Marriott * IHG * Accor * One&Only * Bvlgari * Armani * Kempinski * Shangri-La * Rotana * Anantara * Emaar * Meraas * Sunset Hospitality * Al Safadi * Jumeirah Our lead solutions ## Six ways to run a *smarter property.* Guest experience ### Canary Check-in, messaging, AI voice, upsells and payments in one guest platform. [Learn more](https://www.widesystems.com/canary-technologies.html)[Book a demo](https://www.widesystems.com/canary-technologies.html#contact) Reporting & BI ### Sharperlight Live Excel reports, dashboards and AI-assisted reporting across all your systems. [Learn more](https://www.widesystems.com/sharperlight.html)[Book a demo](https://www.widesystems.com/sharperlight.html#contact) The UAE mandate ### E-Invoicing *by Wide CS* Compliant e-invoices from the PMS, POS and finance systems you already run. [Learn more](https://www.widesystems.com/uae-e-invoicing.html)[Readiness check](https://www.widesystems.com/uae-e-invoicing.html#check) Built by Wide CS Our own AI ### SES *Smart Elevators* Make existing lifts faster without replacing them: 20–50% better efficiency, about a day per lift. [Learn more](https://www.widesystems.com/smart-elevator-system.html)[Why lifts are slow](https://www.widesystems.com/insights/why-are-lifts-slow-dubai-buildings.html) Revenue management ### IDeaS The most widely adopted revenue management system in hospitality. [Learn more](https://www.widesystems.com/ideas-revenue-management.html)[Book a demo](https://www.widesystems.com/ideas-revenue-management.html#contact) Our sister company ### IFH *Worldwide* Mystery shopping, training and advisory that lift guest experience and revenue, since 1989. [Learn more](https://www.widesystems.com/ifh-worldwide.html)[Visit ifh-worldwide.com](https://www.ifh-worldwide.com/) [Property, events & finance ### Infor PMS, sales and catering, business intelligence and SunSystems finance. View Infor](https://www.widesystems.com/infor.html) [HR, materials & quality ### Sky Software Bayan for HR and payroll, Jana for procurement, Horizon for quality and guest services. View Sky Software](https://www.widesystems.com/sky-software.html) [ERP & e-invoicing ### Accqrate A modular ERP with e-invoicing built in and an AI copilot. View Accqrate](https://www.widesystems.com/accqrate-erp.html) [Guest feedback · Built by Wide CS ### FASS Beat Feedback, analysis and survey system with a quick response process. View FASS Beat](https://www.widesystems.com/fass-beat.html) [Point of sale & F&B ### IDS POS, kitchen display, materials management and central procurement for F&B. View IDS](https://www.widesystems.com/ids-pos.html) [Find a solution by need](#needs) Find by need ## What do you need *to fix?* ### Guest experience * [Canary guest platform](https://www.widesystems.com/canary-technologies.html) * [FASS Beat guest feedback](https://www.widesystems.com/fass-beat.html) * [Horizon quality & guest services](https://www.widesystems.com/sky-software.html#horizon) ### Reporting & revenue * [Sharperlight reporting](https://www.widesystems.com/sharperlight.html) * [IDeaS revenue management](https://www.widesystems.com/ideas-revenue-management.html) * [Infor business intelligence](https://www.widesystems.com/infor.html#hbi) ### Compliance & finance * [E-Invoicing by Wide CS](https://www.widesystems.com/uae-e-invoicing.html) * [Infor SunSystems finance](https://www.widesystems.com/infor.html#sun) * [Accqrate ERP](https://www.widesystems.com/accqrate-erp.html) ### Smart buildings * [SES Smart Elevator System](https://www.widesystems.com/smart-elevator-system.html) * [Lift guides](https://www.widesystems.com/insights.html) ### Property, people & events * [Infor HMS property management](https://www.widesystems.com/infor.html#hms) * [Infor sales & catering](https://www.widesystems.com/infor.html#scs) * [Bayan HR & payroll](https://www.widesystems.com/sky-software.html#bayan) ### F&B & supply chain * [Jana procurement & materials](https://www.widesystems.com/sky-software.html#jana) * [IDS POS, kitchen & procurement](https://www.widesystems.com/ids-pos.html) At the frontier ## When hospitality needs something new, *it comes through Wide CS.* Technology companies come to us when they want a new idea to succeed in this market. When the right product does not exist, we build it ourselves. Either way, we bring it to hotels of every size, beyond the big brands. 1. Then ### Online booking engines Hotels selling rooms directly online, back when that was new. 2. Then ### CRM & loyalty Guest CRM and loyalty programmes for hotels that were not global chains. 3. Then ### Revenue management Automated pricing, introduced to the region's hotels. 4. Now ### AI guest messaging AI that answers guests in seconds, for a single property or a portfolio. 5. Now ### Our own AI SES, the Smart Elevator System, built by Wide CS in Dubai. 6. Now ### E-invoicing The UAE mandate, delivered from the systems hotels already run. 7. Next ### Yours? Building something new for hospitality? [Partner with us](https://www.widesystems.com/partner-with-us.html). How we work ## Three promises we *keep.* ### Your problem comes first. We understand the challenge before we recommend anything. If the right answer is a product we do not carry, we will find it and introduce you. ### We stay when things go wrong. Projects hit problems. When they do, we do not walk away. We stay until it works. ### Transparent by design. You see what you pay for and who you contract with. Many clients sign directly with the vendor, and keep Wide CS as their partner on the ground. [Read our field notes](https://www.widesystems.com/about.html) Our sister company ## IFH *Worldwide.* Technology works best with great service behind it. Our sister company IFH Worldwide has helped hotels and restaurants improve guest experience and commercial performance since 1989, through mystery shopping, training and advisory. [About IFH Worldwide](https://www.widesystems.com/ifh-worldwide.html) > "The latest technology the market deserves, *for every business.*" Wide CS · Dubai Get in touch ## Tell us what you *need solved.* Start with the problem. We will tell you honestly what fits, even when the answer is someone else's product. Office : #2108, Damac Executive Heights Al Barsha Heights, Dubai, UAE P.O. Box 32614 Telephone : +971 4 452 7776Copy Email : sales@widesystems.comCopy --- Wide CS (Wide Computer Systems L.L.C.) · #2108 Damac Executive Heights, Al Barsha Heights, Dubai, UAE · +971 4 452 7776 · sales@widesystems.com