Service providers with global coverage, IFH specialise in Mystery Audits, Integrity Audits and Operational Trainings.
Get Ahead -
Mystery
Shopping
The IFH Mystery Shopping program for on-site-shopping or call shopping at the point of sales analyze your current performance from a customer’s point of view. In addition to identifying strategic areas of needed improvement, the program also provides a variety of integrated tools to allow you to make tactical enhancements in service and sales rapidly
IFH Academy -
Trainings
IFH provides you with management experts and certified trainers from the hospitality industry.
All IFH Trainings have a clear focus on maximizing revenue and/or profitability, increasing sales or enhancing your quality- and service standards.
Our key focus is making teams understand of need analysis and connecting with guests, to personalise a sale
-Revenue Management
-Reservation
-Front Office
-Food & Beverage
-Housekeeping
-Complaint Handling
-On-site Audits
-Call Audits
-F&B Audits
-MICE Audits
-Spa Audits
-Integrity Audits