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New Realities - COVID-19

COVID-19 has raised new concerns and realities for the hospitality industry. Guests will look at properties where they have

- Contactless solutions. This will needed in all areas specially F&B where guests would like to use their own mobiles for ordering in restaurants, room service, beaches etc.

- Surface Disinfection using technologies like UV light to make sure the surfaces in specially in guest rooms are safe when they check in.

Wide Computer Systems understands that the hospitality industry is going to change significantly and is already working with new solutions for its clients.

PRODUCTS & SERVICES

Pioneering an industry. Optimizing revenue performance and forecasting. Building long-term client partnerships that drive innovation. All of this goes into the world’s most widely used and advanced automated revenue management solutions, available exclusively from IDeaS.

It’s the Heart Beat for Customer Feedback developed by Wide. It’s a Feedback, Analysis & Survey System It helps in understanding the customer feedback. For complaints it helps in creating cases which can be tracked and closed. Once customers see that efforts are being out into resolving their issues, increases loyalty tremendously.

BGourmet is an encrypted block-chain based all inclusive contactless experience for every consumer access point within the hospitality industry; be it a F&B outlet, hotel or club.

The platform has been designed to work seamlessly in tandem with the hospitality sector and the various services the sector provides for, with key focus given on the end user interface, to ensure the customer ENJOYS the experience within the system while navigating through the various services of the application rather than being lost in doing the same.

Service providers with global coverage, we specialise in Mystery Audits, Integrity Audits and Operational Trainings.

IFH has over 30 years of Hospitality Experience and were founded by professionals in the Hospitality and Service Industry.

The Middle East office was formed in 2003 and today we provide our services in several countries in the Middle East & Africa Region.

Meet Uniguest Connect+, your new, fully managed and supported pay-per-use business center/public-use solution. It is a paid, session-based service that provides a safe and intuitive computing environment for its users as they work with office productivity software, surf the web, connect to social media, scan, and print documents.

CRUX – a holistic, all-encompassing solution built around state-of-the-art technology, is an Award-winning, fully-integrated business management concept that rivals BIG business automation in terms of cost and practicality, Proffering wide capabilities, its full, real-time integration makes CRUX the ideal solution for cost-conscious small and medium retail, restaurant, wholesale, and distribution and service businesses.

Neorcha is a SaaS (Software as a Service) Company providing hotels with fully integrated digital solutions with an utmost engaging customer journey. In a growing digital world our goal is to provide a complete digital guest journey, allowing hoteliers to communicate with their guests ‘pre-, during- and post-stay’, offer incentives through mobile, and increase loyalty and direct bookings.

Terminating microorganisms using radiation energy from germicidal UV sources. Packaged in a completely safe way that does not lead to any human exposure. Mobile unit with castors. Easily movable one room to another easily by 1 person.

The ShawMan POS is state of the art plug and play software supporting multiple styles of operations ranging from a small Fast food outlet, Coffee shops, Fine Dining operations, large Mall to a large Leisure / Spa Resort. ShawMan POS is currently in use by leading hotel chains, restaurants, fast food chains, malls, entertainment centres and corporate.

ABOUT US

The Middle East market is the fastest developing market in the world with the whole world looking at it, we at WCS recognize the fact that YOU, our customers need the cutting edge technology to exercise greater control, have more secured systems and greater profitability. We touch base through our solutions and specialized services of almost all verticals be it the Hotels, Resorts, Restaurants, Coffee shops, Cafeterias, Clubs, Spas, etc. All are experiencing the crunch for better technology and services. Our vision is to be the one stop shop, the leading solution and services provider for our valued customers in the Hospitality & Service Industry. With the unflinching support from our principals across the globe, we are committed to go the extra mile to give our patronizing customers value for money and service with a smile.