SESSmart Elevator SystemBuilt by Wide CS in Dubai
Faster lifts, without replacing them.
SES, the Smart Elevator System by Wide CS, makes existing lifts faster. Cameras and AI see how many people are waiting and how full each car is, and a retrofitted module tells your current lift controller what to do. Wide CS projects have seen 20 to 50 percent better lift efficiency, for under AED 500,000 and about a day of installation per lift.
SES – نظام المصاعد الذكي
- What it is
- AI lift control retrofitted to existing elevators
- Improvement
- 20–50% lift efficiency in Wide CS projects
- Cost
- Typically under AED 500,000 per building
- Installation
- About 1 working day per lift
- Live at
- A Damac Developers building, Dubai
Long lift queues are a Dubai problem.
In 2024 Khaleej Times reported Dubai residents losing up to 30 minutes waiting for a lift, with complaints from towers in Barsha Heights, Business Bay, Al Barsha, Deira and Bur Dubai. Buildings are designed to last decades, but the technology inside them ages within a few years, and lifts are the most expensive part to modernise.
Most existing elevators run on basic controllers with no intelligence: they only know which buttons were pressed, not how many people are waiting or how full each car is. That is why full cars keep stopping and queues build at peak times. Read why lifts are slow.
It sees the queue, then directs the lifts.
SES watches how people actually use your lifts and tells the existing controller what to do, in real time.
Sees the whole journey
Human and object detection with spatial reasoning counts people waiting in each lobby and on board each car.
Commands your existing lifts
A retrofitted command module activates and deactivates triggers in your current elevator system.
Commands as required
By activating and deactivating triggers, SES sets how the lifts respond to your building's real traffic.
Learns your building
A two to four week machine-learning stage sets the best operating flow for your traffic.
Works with your lift company
Recommendations are made together with your elevator service provider.
Clear results
A simple dashboard shows waiting times, traffic and the efficiency gained.
Figures from Wide CS projects. Results depend on the building, its traffic and the elevator system.
The usual fixes cost millions.
When lifts cannot keep up with footfall, the standard options are slow, expensive and disruptive. SES works with what you already have.
| Option | Typical cost | Typical time |
|---|---|---|
| Replace with a new elevator system | AED 5M+ | ~18 months |
| Upgrade elevator engines | AED 3M+ | ~6 months |
| Enlarge cabins by two people | AED 2M+ | ~3 months per lift |
| SES retrofit | < AED 500k | 6–8 working days |
Indicative figures from Wide CS assessments of buildings in Dubai. Read the full cost guide.
Live with Damac Developers.
SES is installed and running in a Damac Developers building in Dubai, on the building's existing elevators. A full case study will follow.
Built for buildings that cannot wait.
Residential towers
Shorter queues at the morning and school-run peaks, without months of works for residents.
Office towers
Faster lunchtime and arrival peaks, and data to show tenants the improvement.
Hotels and serviced apartments
Guests and staff move faster, without changing how anyone calls a lift.
Six weeks from first meeting to faster lifts.
Our consultants and engineers run every step with your building management and elevator service provider.
- 01
Meet
We sit down with building management to understand the challenge.
- 02
Discover
We work with your elevator provider to understand the existing system.
- 03
Plan
An in-depth action plan, cost and timeline for your building.
- 04
Install
SES is retrofitted to your existing lifts, about a day per lift.
- 05
Learn
A two to four week machine-learning stage tunes the system.
- 06
Run
Fully operational, with results visible on your dashboard.
SES FAQ.
Does SES replace my lifts?
No. SES is retrofitted to your existing elevator system. Your lifts, cabins and machinery stay in place; SES changes how they are controlled.
Will it work with my lift company?
Yes. Wide CS works with your elevator service provider to understand the existing system, and recommendations are made together with them.
How long does installation take?
About one working day per lift, typically 6 to 8 working days for a building, followed by a two to four week machine-learning stage. Full operation is usually reached within about six weeks of the first meeting.
Do residents lose lift access during installation?
SES is fitted one lift at a time, so the other lifts stay in service while each one is installed.
How much does SES cost?
A typical building installation costs under AED 500,000, compared with AED 2 million to over AED 5 million for conventional upgrades. Every building is different, so we provide a written assessment first.
What improvement can I expect?
Wide CS projects have seen lift efficiency improve by 20 to 50 percent, with results visible on the SES dashboard within about two months. The result depends on the building, its traffic and the existing system.
Where is SES installed?
SES is live in a Damac Developers building in Dubai. Wide CS can arrange a conversation about the installation.
Lift guides for building managers.
Book a free SES assessment.
Tell us about your building, the number of lifts and when queues are worst. We will arrange a meeting and a written assessment.
- Office
- #2108, Damac Executive Heights
Al Barsha Heights, Dubai, UAE
P.O. Box 32614 - Telephone
- +971 4 452 7776
- sales@widesystems.com